What we read

Bring whatever you have

A partial file is still worth reviewing. Most people cannot find everything, and that by itself tells us something.

Solar loan agreement

The financing document — the payment, the term, the rate, and the fees rolled into it.

Lease or power purchase agreement

If you do not own the system, the terms of the arrangement and what happens at the end of it.

Installation contract

What the installer committed to build, and on what timeline.

Your utility bill

A recent one. This is how we compare the promise against what actually happened.

The sales materials

The savings estimate, the proposal, the screenshots — whatever you were shown before signing.

Anything you signed on a tablet

Emailed copies, signature confirmations, DocuSign links. Send what you can find.

Missing all of it? Start anyway. Part of the review is helping you get copies of documents you are entitled to have.

Why homeowners call us

Does any of this sound like your situation?

None of these mean something went wrong. They are the reasons people ask us to read their agreement.

The savings did not show up

You were shown a number before you signed, and the bills since have not matched it.

You have two bills now

A solar payment arrived, but the utility bill did not go away the way you expected.

The paperwork is a blur

It was signed on a tablet, at the door or at the table, and you never got a copy you could read slowly.

The numbers moved

The payment, the term, or the escalator in the document is not what you remember agreeing to.

Nobody answers now

The company that installed the system is unreachable, renamed, or no longer in business.

You are trying to sell

The agreement is complicating a sale or a refinance and you need to understand what is attached to the house.

Three ways to start

Start wherever you are right now

All three end up in the same place. Pick whichever one matches what you have in front of you.